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Red Queen Casino banking methods

Banking

Red Queen Casino is dedicated to providing you with safe and reliable banking transactions and prompt pay outs. We welcome all types of casino players from penny-rollers to high-rollers, but our banking facility is only available to Real Players – players who play with real money as opposed to Guest Players, who just play for fun.

At Red Queen Casino we offer a wide variety of safe, online depositing methods. Take comfort in the knowledge that your banking security is important to us. Using the latest SSL technology to ensure your transactions are encrypted and secure. Player funds are held into a separate bank account which always exceeds our customer balances. This Bank account is protected from insolvency by a deed of trust, which ensures that player's balances will not be used to pay off creditors in the event of insolvency, but will be used for the sole purpose of refunding players accounts.

On the gambling commission guide lines for customer fund categories this comes under the medium protection for our customers. Information about the Gambling Commission’s categories of protection for customer funds is available at: http://www.gamblingcommission.gov.uk/Consumers/Protection-of-customer-funds.aspx

  Name Deposit Withdrawal
Credit/Debit cards
Visa Credit Card
Visa Debit Card
Visa Delta
Visa Electron
EntroPay
MasterCard
Maestro Debit Card
Solo Debit Card
Laser Debit Card
  Name Deposit Withdrawal
e-wallets
Neteller
Skrill
PayPal
  Name Deposit Withdrawal
Prepaid cards
UKash
PaySafe Card

* Money refunds are not allowed on Mastercard, you can request payment by bank transfer, cheque or to a separate payment method by speaking to the customer support team by emailing info@redqueencasino.com.

** Customers using EntroPay may not withdraw via any other method.

*** Red Queen Casino does not currently support depositing via PaySafe cards. However, customers can set up a Skrill account and use PaySafe cards to deposit into Skrill before depositing into Red Queen Casino.

Depositing

If you are already a member, please follow the instructions below to deposit to your account:

  1. Open the main page
  2. Log in by entering your username and password
  3. Click on My Account
  4. Click on Deposit Money
  5. You will be presented with several payment methods to deposit by
  6. Click on your preferred payment method and follow the on screen instructions

There is a minimum deposit of £10/ €10. These transactions will appear on your statements under the name Easigames Ltd, the holding company for Red Queen Casino.

There is no charge for deposits made via debit cards; however Red Queen Casino reserves the right to charge a transaction fee for credit card deposits, and the fee will be clearly stated when a deposit is made.

Withdrawals

Red Queen Casino aims to ensure your withdrawal request is processed quickly and efficiently, giving its members superior customer service.

Above, you can see what withdrawal methods are available at Red Queen Casino. You are asked to use the same method as you used for your latest deposit. You will only have to register your card details once, unless you change your card (e.g. when the current one is out of date). However, you will be required to enter your card security number and your Red Queen Casino account password when making deposits and withdrawals.

Further information of Red Queen Casino’s policies can be seen in the Terms and Conditions section of our site.

* On MasterCard it is not possible to refund money to the card; you can request payment by either bank transfer or by cheque or to a separate payment method by speaking to the customer support team by emailing info@redqueencasino.com.

** Customers using EntroPay may not withdraw via any other method.

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Welcome to Red Queen Casino, please complete the 3 registration steps below to start playing our games.Over 18's only

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